Les Ambassadeurs, founded 1964, is one of Switzerland’s finest retailers. They bill themselves as “The Leading House of Leading Brands” and have four stores – (...)

At the time of writing, we do not yet know the name of Jean-Christophe Babin’s successor at the head of TAG Heuer, but he or she will arrive at the controls (...)

Zenith achieved sales of around CHF 150 million in 2012 after selling around 25,000 watches (including 100 high-end pieces like the Colombus) and has just (...)

By the time you read this, we Europeans will have once again messed about with time and put our clocks forward an hour to benefit from the joys of extra (...)

Schaffhausen-based IWC this week opened its first store in Italy on Piazza di Spagna 28, in the heart of the nation’s capital. “Hardly anyone goes to Rome (...)

With 200,000 watches sold in 2012 (at an average retail price of about CHF 2,000, with price tags ranging from CHF 850 to 5,000 and the core range situated (...)

In the last issue, we profiled the after sales service/customer service approach of Piaget. This issue, we take a look at another way of handling service (...)

If we could retain only one main thematic trend seen during the SIHH in Geneva, we would have to choose “métiers d’art” (artisanal craft skills). Never have (...)

To get a sense of what a retailer looks for during the Geneva shows, Europa Star spent some time with Alon Ben Joseph, president of Ace Jewelers in the (...)

It may be a long cold winter for some, but for five days in early January snow flurries were held at bay as Geneva warmed to the chefs d’oeuvre at this (...)