Schaffhausen-based IWC this week opened its first store in Italy on Piazza di Spagna 28, in the heart of the nation’s capital. “Hardly anyone goes to Rome (…)

Since taking the helm of the Sowind Group as Chief Executive Officer in August 2011, Michele Sofisti has quickly made his mark on the group’s (…)

With 200,000 watches sold in 2012 (at an average retail price of about CHF 2,000, with price tags ranging from CHF 850 to 5,000 and the core range situated (…)

In 2012, Patek Philippe launched a vast marketing campaign based not on any single new product, but rather on the notion of service itself. For the (…)

In the last issue, we profiled the after sales service/customer service approach of Piaget. This issue, we take a look at another way of handling service (…)

Istanbul is a bustling, thriving city – full of life, business and excitement. In the heart of this city, the only one in the world to span two continents (…)

If we could retain only one main thematic trend seen during the SIHH in Geneva, we would have to choose “métiers d’art” (artisanal craft skills). Never have (…)

The refrain is well known. It has been sung in these columns on several occasions, but now it has really become stuck in the mind. The refrain? The lament, (…)

To get a sense of what a retailer looks for during the Geneva shows, Europa Star spent some time with Alon Ben Joseph, president of Ace Jewelers in the (…)

There was a profusion of models illustrating the skills in métiers d’art mastered in-house by various brands at the SIHH. But such traditional crafts cannot (…)

It may be a long cold winter for some, but for five days in early January snow flurries were held at bay as Geneva warmed to the chefs d’oeuvre at this (…)

The power of attraction of the SIHH star can be measured by the number of satellites that gravitate around it. They come in all sizes, and range from small (…)