“We’ve been a family business for fifty years. Besides the boutique, 35 years ago we took over a vintage watch shop called Au Vieil Horloger."

"We’re two associates and we launched our multi-brand boutique fairly recently, in 2009. And in the summer of 2017, we also opened the Rolex boutique in (…)

“We come from the diamond sector, where our father already worked. And even today, our turnover is still fairly evenly balanced between jewellery and (…)

"2017 started quite well in comparison to last year. We have many more guests from abroad back in Lucerne."

"2016 was a difficult year. In reaction, we increased our appeal to new customers by launching a website dedicated to watchmaking."

“2016 was certainly a challenging year for retail. The increase in grey market activity and the aggressive pricing stemming from product dumping resulting (…)

“The Portuguese market still outperforms the global current trend."

“We set up an online shop-front for each brand on Skolorr, once they have been vetted and approved as a partner (to ensure trust, credibility, quality, (…)

Digital media are playing an increasingly important role in the purchasing process for luxury products in general, and watchmaking and jewellery in (…)

The Hour Glass is present in the markets of Singapore, Malaysia, Thailand, Hong Kong, Japan and Australia. In 2016, in most of these markets, the watch (…)

“Today, retailers are coming under enormous pressure. Consumer behaviour is changing rapidly."

As part of our wide-ranging survey on the state of watch retail worldwide, we spoke with many retailers, both multi-brand and independent, as well as (…)