The end of the “regular” retailer

The end of the “regular” retailer

12 DISRUPTIONS IN THE WATCHMAKING INDUSTRY

April 2018
Bucherer’s acquisition of Tourneau is the latest sign to date of a consolidation in distribution, a move towards becoming more powerful in negotiations with (…)

From retail to e-tail

From retail to e-tail

WATCHWORDS

December 2017
The English word “retail” has come a long way from its first recorded use, sometime in the 14th century. It comes from the Old French verb retaillier which (…)

Les Ambassadeurs: the “doors” concept

Les Ambassadeurs: the “doors” concept

RETAIL

November 2017
“From the beginning we had a very clear strategy and positioning as a multibrand retailer."

“The enemy we have to beat is the online grey market”

“The enemy we have to beat is the online grey market”

RETAIL REPORT

November 2017
“It’s crucial to go digital, and the watch brands have to start engaging with it now or things are going to get very complicated." sinon cela va devenir (…)
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Getting future watch distribution right – the fate of an industry
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Getting future watch distribution right – the fate of an industry

SCENARIOS

October 2017
Statements by industry professionals made some 15 years ago reveal that even experts had only a vague idea about what watch distribution would look like today.
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Brick-and-Click Watch Retailing
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Brick-and-Click Watch Retailing

EDITORIAL

October 2017
Once upon a time, things were simpler. A watchmaker would find an agent for each country. That agent had representatives who would pack their watch samples (…)

“A garden of tranquillity in contrast with the digital jungle”

“A garden of tranquillity in contrast with the digital jungle”

BRICK & CLICK / GERMANY

October 2017
“Faced with chains, supermarkets and mono- brand boutiques, a good number of traditional family boutiques have closed. And this concentration of the market (…)

“We are a service company, not a supermarket”

“We are a service company, not a supermarket”

BRICK & CLICK

October 2017
A testimonial by Pablo Fuster, Relojería Alemana, in Mallorca (Spain).

“Reinventing yourself as a concept watch store”

“Reinventing yourself as a concept watch store”

BRICK & CLICK / SWITZERLAND

October 2017
“We’ve been a family business for fifty years. Besides the boutique, 35 years ago we took over a vintage watch shop called Au Vieil Horloger."

“Necessity is the mother of invention!”

“Necessity is the mother of invention!”

BRICK & CLICK / BELGIUM

October 2017
"We’re two associates and we launched our multi-brand boutique fairly recently, in 2009. And in the summer of 2017, we also opened the Rolex boutique in (…)

“We believe in the strength of omnichannel”

“We believe in the strength of omnichannel”

BRICK & CLICK / NETHERLANDS

October 2017
“We come from the diamond sector, where our father already worked. And even today, our turnover is still fairly evenly balanced between jewellery and (…)

“Why would the customer want to buy this product from me?”

“Why would the customer want to buy this product from me?”

BRICK & CLICK / SWITZERLAND

October 2017
"2017 started quite well in comparison to last year. We have many more guests from abroad back in Lucerne."