/BOUCLE_mot_id>
About watch retailers
CONTENTS
CURRENT ISSUE
TIME.BUSINESS
TIME.KEEPER
THE WATCH FILES
HIGHLIGHTS
VIDEO CHANNEL
WATCH GALLERY
SWISSTIME
OPINIONS
PORTFOLIOS
E-ZINE
BOOKS
JEWELLERY
BRANDS
ARCHIVES
BOOKS
JEWELLERY
BRANDS
ARCHIVES
SUBSCRIBE
ABOUT
ABOUT
PARTNERSHIP
CURRENT ISSUE
WORLDWATCHWEB
WATCH AFICIONADO
NEWSLETTER
CONTACT US
SUBSCRIBE
FACEBOOK
TWITTER
YOUTUBE
INSTAGRAM
TERMS OF USE
PRIVACY POLICY
Español
Français
Pусский
繁體中文
简体中文
Select another language
CONTENTS
CURRENT ISSUE
TIME.BUSINESS
TIME.KEEPER
THE WATCH FILES
HIGHLIGHTS
VIDEO CHANNEL
OPINIONS
PORTFOLIOS
E-ZINE
WATCH GALLERY
SWISSTIME
BOOKS
JEWELLERY
BRANDS
ARCHIVES
SUBSCRIBE
ABOUT
ABOUT
PARTNERSHIP
CURRENT ISSUE
WORLDWATCHWEB
WATCH AFICIONADO
NEWSLETTER
CONTACT US
FACEBOOK
TWITTER
YOUTUBE
INSTAGRAM
TERMS OF USE
PRIVACY POLICY
CONTENTS
CURRENT ISSUE
TIME.BUSINESS
TIME.KEEPER
THE WATCH FILES
HIGHLIGHTS
VIDEO CHANNEL
WATCH GALLERY
SWISSTIME
OPINIONS
PORTFOLIOS
E-ZINE
BOOKS
JEWELLERY
BRANDS
ARCHIVES
BOOKS
JEWELLERY
BRANDS
ARCHIVES
SUBSCRIBE
ABOUT
ABOUT
PARTNERSHIP
CURRENT ISSUE
WORLDWATCHWEB
WATCH AFICIONADO
NEWSLETTER
CONTACT US
SUBSCRIBE
FACEBOOK
TWITTER
YOUTUBE
INSTAGRAM
TERMS OF USE
PRIVACY POLICY
Español
Français
Pусский
繁體中文
简体中文
Select another language
CONTENTS
CURRENT ISSUE
TIME.BUSINESS
TIME.KEEPER
THE WATCH FILES
HIGHLIGHTS
VIDEO CHANNEL
OPINIONS
PORTFOLIOS
E-ZINE
WATCH GALLERY
SWISSTIME
BOOKS
JEWELLERY
BRANDS
ARCHIVES
SUBSCRIBE
ABOUT
ABOUT
PARTNERSHIP
CURRENT ISSUE
WORLDWATCHWEB
WATCH AFICIONADO
NEWSLETTER
CONTACT US
FACEBOOK
TWITTER
YOUTUBE
INSTAGRAM
TERMS OF USE
PRIVACY POLICY
THE WATCH FILES
Retail
Founded as a trade magazine, Europa Star has always remained close to watch retailers on the ground. This selection of articles focuses on the “arteries” of the watch business all over the world.
0
|
20
|
40
Brick-and-Click Watch Retailing
EDITORIAL
October 2017
Once upon a time, things were simpler. A watchmaker would find an agent for each country. That agent had representatives who would pack their watch samples (...)
“A garden of tranquillity in contrast with the digital jungle”
BRICK & CLICK / GERMANY
October 2017
“Faced with chains, supermarkets and mono- brand boutiques, a good number of traditional family boutiques have closed. And this concentration of the market (...)
“We are a service company, not a supermarket”
BRICK & CLICK
October 2017
A testimonial by Pablo Fuster, Relojería Alemana, in Mallorca (Spain).
“Reinventing yourself as a concept watch store”
BRICK & CLICK / SWITZERLAND
October 2017
“We’ve been a family business for fifty years. Besides the boutique, 35 years ago we took over a vintage watch shop called Au Vieil (...)
“Necessity is the mother of invention!”
BRICK & CLICK / BELGIUM
October 2017
"We’re two associates and we launched our multi-brand boutique fairly recently, in 2009. And in the summer of 2017, we also opened the Rolex boutique in (...)
“We believe in the strength of omnichannel”
BRICK & CLICK / NETHERLANDS
October 2017
“We come from the diamond sector, where our father already worked. And even today, our turnover is still fairly evenly balanced between jewellery and (...)
“Why would the customer want to buy this product from me?”
BRICK & CLICK / SWITZERLAND
October 2017
"2017 started quite well in comparison to last year. We have many more guests from abroad back in Lucerne."
“Seeing with their own eyes”
BRICK & CLICK / JAPAN
October 2017
"2016 was a difficult year. In reaction, we increased our appeal to new customers by launching a website dedicated to watchmaking."
“Brands must limit production, control supply and stabilise pricing”
BRICK & CLICK / AUSTRALIA
October 2017
“2016 was certainly a challenging year for retail. The increase in grey market activity and the aggressive pricing stemming from product dumping resulting (...)
“Consumers are looking for an experience, online or offline”
BRICK & CLICK / PORTUGAL
October 2017
“The Portuguese market still outperforms the global current trend."
“A more direct distribution structure needs to happen”
BRICK & CLICK
October 2017
“We set up an online shop-front for each brand on Skolorr, once they have been vetted and approved as a partner (to ensure trust, credibility, quality, (...)
Points of sales online engagement in 2017
BRICK & CLICK
October 2017
Digital media are playing an increasingly important role in the purchasing process for luxury products in general, and watchmaking and jewellery in (...)
Business climate, competition and the digital future
THE HOUR GLASS
October 2017
The Hour Glass is present in the markets of Singapore, Malaysia, Thailand, Hong Kong, Japan and Australia. In 2016, in most of these markets, the watch (...)
“Retailers must transform themselves into showrooms”
BRICK & CLICK
October 2017
“Today, retailers are coming under enormous pressure. Consumer behaviour is changing rapidly."
The last of the Mohicans: the outrage of a small retailer
PORTRAIT
October 2017
As part of our wide-ranging survey on the state of watch retail worldwide, we spoke with many retailers, both multi-brand and independent, as well as (...)
“We’re multi-brand and we still firmly believe in that model”
BRICK & CLICK / ITALY
October 2017
“We have a main Flagship Store in Milan, still run by the founding family. We also operate the Rolex and the renewed Patek Philippe boutiques (...)
Of bricks and paper, clicks and storms
EDITORIAL
October 2017
As a reading of this issue’s substantial “Brick & Click” dossier will reveal, watch retail is truly in the doldrums – or, more accurately, in total (...)
“Retailers need to turn into gallery owners”
OPINION
May 2017
“Retailers need to turn into gallery owners”: François-Xavier Mousin and Caroline Buechler (who worked for Swiss retailer Les Ambassadeurs and now head up (...)
“I wanted to sell watches, not prices”
DENIS ASCH
January 2017
Comments by Denis Asch, watch expert and former retailer who closed his shop rather than change profession.
A paradigm shift for distribution
MARKETS
January 2017
Wildly fluctuating exchange rates, the price slump, volatile customers, accumulating stocks, discount, competition from smartwatches, the grey market, the (...)