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TIME.BUSINESS
TIME.KEEPER
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About Govberg Jewelers
USA
October 2017
Founded in Philadelphia in 1916, Govberg Jewelers’ speciality was limited to jewellery. But for the last 35 years, under the direction of Danny Govberg, the (...)
“Consumers are looking for an experience, online or offline”
BRICK & CLICK / PORTUGAL
October 2017
“The Portuguese market still outperforms the global current trend."
“Brands must limit production, control supply and stabilise pricing”
BRICK & CLICK / AUSTRALIA
October 2017
“2016 was certainly a challenging year for retail. The increase in grey market activity and the aggressive pricing stemming from product dumping resulting (...)
“Seeing with their own eyes”
BRICK & CLICK / JAPAN
October 2017
"2016 was a difficult year. In reaction, we increased our appeal to new customers by launching a website dedicated to watchmaking."
“Why would the customer want to buy this product from me?”
BRICK & CLICK / SWITZERLAND
October 2017
"2017 started quite well in comparison to last year. We have many more guests from abroad back in Lucerne."
“We believe in the strength of omnichannel”
BRICK & CLICK / NETHERLANDS
October 2017
“We come from the diamond sector, where our father already worked. And even today, our turnover is still fairly evenly balanced between jewellery and (...)
“Necessity is the mother of invention!”
BRICK & CLICK / BELGIUM
October 2017
"We’re two associates and we launched our multi-brand boutique fairly recently, in 2009. And in the summer of 2017, we also opened the Rolex boutique in (...)
“Reinventing yourself as a concept watch store”
BRICK & CLICK / SWITZERLAND
October 2017
“We’ve been a family business for fifty years. Besides the boutique, 35 years ago we took over a vintage watch shop called Au Vieil (...)
“We are a service company, not a supermarket”
BRICK & CLICK
October 2017
A testimonial by Pablo Fuster, Relojería Alemana, in Mallorca (Spain).
“A garden of tranquillity in contrast with the digital jungle”
BRICK & CLICK / GERMANY
October 2017
“Faced with chains, supermarkets and mono- brand boutiques, a good number of traditional family boutiques have closed. And this concentration of the market (...)
Patek Philippe grabs the Big Apple
EXHIBITION
October 2017
It’s been 163 years since Patek Philippe co-founder Antoine Norbert de Patek made a harrowing trip to the U.S., where he faced a blizzard, attempted theft, (...)
The impenetrable jungle of e-commerce
SCENARIOS
October 2017
I decided to play Candide, acting as if I knew absolutely nothing about watches.
Business climate, competition and the digital future
THE HOUR GLASS
October 2017
The Hour Glass is present in the markets of Singapore, Malaysia, Thailand, Hong Kong, Japan and Australia. In 2016, in most of these markets, the watch (...)
“Retailers must transform themselves into showrooms”
BRICK & CLICK
October 2017
“Today, retailers are coming under enormous pressure. Consumer behaviour is changing rapidly."
Who’s wearing what
FREELY SPEAKING
October 2017
Acouple of months ago I attended a society wedding in London where most of the men looked like extras from the movie Four Weddings and a Funeral in their (...)
The last of the Mohicans: the outrage of a small retailer
PORTRAIT
October 2017
As part of our wide-ranging survey on the state of watch retail worldwide, we spoke with many retailers, both multi-brand and independent, as well as (...)
Maurice Lacroix
BACK TO BASICS
October 2017
It is a textbook example of the watch industry revolution that began in the early 2000s. Maurice Lacroix, the epitome of the successful independent brand – (...)
“We’re multi-brand and we still firmly believe in that model”
BRICK & CLICK / ITALY
October 2017
“We have a main Flagship Store in Milan, still run by the founding family. We also operate the Rolex and the renewed Patek Philippe boutiques (...)
Of bricks and paper, clicks and storms
EDITORIAL
October 2017
As a reading of this issue’s substantial “Brick & Click” dossier will reveal, watch retail is truly in the doldrums – or, more accurately, in total (...)
Automation and calculation
October 2017
All the marketing hype that seems to preoccupy the narrow little world of watchmaking more and more has helped to bury news of two upheavals that are (...)